Notes on the work.

Practical perspectives on workflow discovery, automation economics, and the responsibility of keeping systems useful.

The difference between time saved and value realized

A practical way to distinguish released capacity from cash savings when evaluating workflow automation.

Workflow economics · 1 min read

Why a clear exception path helps determine whether a recurring workflow is ready for automation.

Operating practice · 1 min read

How to turn a focused automation engagement into useful learning for other portfolio companies.

Portfolio approach · 1 min read